Policies & Compliance

Clear standards. Safe learning. Open communication.

Our policy library explains how Numatrix protects learners, supports families, manages information and maintains a professional tuition service.

Document library

Policies by category

The documents currently published can be opened below. Additional policies will be added as they are approved.

Admissions & Administration

Information for joining and using our tuition service.

  • Admissions PolicyIn preparation
  • Attendance PolicyIn preparation
  • Fees & Refund PolicyIn preparation
  • Tuition TermsPublished
  • Complaints ProcedureIn preparation

Safeguarding & Student Welfare

How we promote safety, wellbeing and respectful conduct.

  • Safeguarding StatementPublished
  • Safeguarding & Child Protection PolicyIn preparation
  • Behaviour PolicyIn preparation
  • Anti-Bullying PolicyIn preparation
  • Online Safety PolicyIn preparation
  • Photography & Media ConsentIn preparation

Privacy & Data Protection

How personal information is collected, used and protected.

  • Privacy NoticePublished
  • Data Protection PolicyIn preparation
  • Cookie NoticeIn preparation
  • Data Retention ScheduleIn preparation
  • Subject Access Request ProcedureIn preparation

Equality & Inclusion

Our approach to fair access and individual learning needs.

  • Equality, Diversity & Inclusion PolicyIn preparation
  • SEND & Accessibility PolicyIn preparation
  • Reasonable Adjustments ProcedureIn preparation

Health & Safety

Arrangements for a safe and prepared learning environment.

  • Health & Safety PolicyIn preparation
  • Fire Safety & Evacuation ProcedureIn preparation
  • First Aid & Medical Needs PolicyIn preparation
  • Risk Assessment StatementIn preparation
  • Incident Reporting ProcedureIn preparation

Teaching & Learning

How we plan, assess and improve the learner experience.

  • Curriculum StatementIn preparation
  • Assessment & Progress PolicyIn preparation
  • Homework PolicyIn preparation
  • Quality Assurance PolicyIn preparation

Governance & Operations

How Numatrix is organised, controlled and kept resilient.

  • Organisation & Governance FrameworkIn preparation
  • Staff & Volunteer Code of ConductIn preparation
  • Volunteer PolicyIn preparation
  • Business Continuity PlanIn preparation
  • Document Control ProcedureIn preparation

Compliance framework

Standards that inform our policies

Our documents are developed with reference to relevant UK law, statutory guidance and proportionate good practice for a face-to-face tuition provider.

  • Data protectionUK GDPR and Data Protection Act 2018
  • EqualityEquality Act 2010
  • Health and safetyHealth and Safety at Work etc. Act 1974
  • SafeguardingRelevant child safeguarding legislation and guidance
  • Fire safetyRegulatory Reform (Fire Safety) Order 2005

Document control

Using this policy library

The version published on this website is the current controlled version. Policies are reviewed at least annually and sooner where legislation, guidance or our operating arrangements change.

Printed or saved copies may become outdated. Please return to this page for the latest published version.

Questions about a policy can be sent through the contact form on our home page.